Terms of Service

1. The reservation

A reservation at DAIMASU 大桝 BAR is a contract between you (the diner) and DAIMASU. By submitting the booking form, you confirm that the details you provide are accurate and that you agree to these terms and to our Privacy Policy.

2. Course and price

DAIMASU offers an 8-course projection-mapping kaiseki menu of approximately 90 minutes. The menu price is ₱8,000 PHP per guest. Prices may change seasonally; the price valid for your booking is the price in effect on the day you book and will be shown on the confirmation email.

The menu price is VAT-inclusive (12% VAT, per NIRC § 106, is already baked into the ₱8,000 figure). A 10% service charge is added to your bill at the restaurant. Your BIR-compliant Official Receipt itemises the Gross Sale (VAT-Ex base), 12% VAT, and 10% service charge separately — for a single cover at ₱8,000, the total amount due is ₱8,714.29.

3. Deposit

Online bookings are confirmed subject to a 50% deposit of the course price. Our staff will contact you to arrange the deposit (bank transfer / GCash / cash at the counter); phone or walk-in bookings may be settled by direct payment at the bar. Until the deposit is received, the reservation is provisional.

Deposit deadline. The deposit must be received within 24–48 hours of booking, and no later than 48 hours before the dining date — whichever comes first. In practice:

• Bookings made within 48 hours of the dining date must pay immediately.
• Earlier bookings have a short grace window, but a reservation cannot sit unconfirmed indefinitely.
• This aligns with our reschedule policy (changes must be requested at least 48 hours in advance).

If the deposit is not received within this window, the reservation is released and the seat is offered to other guests.

4. Refund policy

If you need to cancel, the refund tier depends on how far ahead you cancel:

Refunds, when due, are issued to the original Stripe payment method within 5–10 business days. The owner may, at her discretion, override the standard tier in exceptional circumstances (medical emergency, force majeure).

5. Late arrival

Each seating is 90 minutes long with a fixed start time. If you arrive more than 15 minutes after the start, the kitchen may have moved past one or more courses; we cannot replate them. Arrival more than 30 minutes late may be treated as a no-show at the owner’s discretion.

6. Allergies and dietary restrictions

DAIMASU’s kaiseki menu is fixed and includes seafood, dairy, and gluten-containing dishes. We will accommodate disclosed allergies where possible but cannot guarantee an allergen-free environment. You are responsible for disclosing all allergies at booking; we are not liable for reactions to undisclosed allergens.

7. Conduct and right to refuse service

DAIMASU reserves the right to refuse or terminate service for guests who behave in a way that endangers staff or other guests, who arrive intoxicated, or who fail to honour reasonable house rules. Termination for misconduct does not entitle the guest to a refund.

8. Photography and surprise services

We may take photographs of the course presentation for our own marketing. Photographs that show identifiable guests are used only with the guest’s explicit consent at booking time (the “SNS posting” toggle). Surprise services (cake, projection, flowers) are subject to lead time and operational feasibility; we will confirm by email or phone.

9. Limitation of liability

To the maximum extent permitted by Philippine law, DAIMASU’s liability for any single booking is limited to the amount you actually paid for that booking. We are not liable for indirect, consequential, or special damages.

10. Governing law and disputes

These terms are governed by the laws of the Republic of the Philippines. Any dispute will be heard by the appropriate court in Makati City.